The Centre for Development of Telematics (C-DOT) offers a citizen-centric portal, Sanchar Saathi, to assist in blocking, tracking, and recovering lost or stolen mobile phones.
Portal Overview:
Launch and Response: Launched nationwide in May, Sanchar Saathi has seen significant usage by individuals reporting lost mobile devices.
Impressive Results: The portal has successfully blocked around 11 lakh mobiles, with approximately half traced and 55,160 phones recovered and returned.
Usage Procedure:
1. Obtain Duplicate SIM: The user must first get a duplicate SIM from their service provider.
2. File a Police Complaint: A police complaint should be filed for the lost or stolen phone.
3. Report on Portal: Enter mobile details, police complaint information, address, and an alternate contact number on the portal (https://sancharsaathi.gov.in/).
System Functionality:
Alerts and Coordination: Once reported, the system alerts relevant police/cybercrime stations and telecom service providers.
Traceability: The platform facilitates faster traceability by alerting the network whenever the old SIM or mobile is used.
Regional Data:
Highest Reports:Delhi tops the list with 4,40,618 reported cases, followed by Karnataka with 1,68,296 cases.
Sanchar Saathi represents a significant step in leveraging technology for public service, providing a streamlined and effective solution for mobile theft and loss.