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Sanchar Saathi: Lost Mobile Recovery Portal



  Dec 01, 2023

Centralized Portal for Lost Mobile Recovery:Sanchar Saathi



The Centre for Development of Telematics (C-DOT) offers a citizen-centric portal, Sanchar Saathi, to assist in blocking, tracking, and recovering lost or stolen mobile phones.

Portal Overview:

Launch and Response: Launched nationwide in May, Sanchar Saathi has seen significant usage by individuals reporting lost mobile devices.

Impressive Results: The portal has successfully blocked around 11 lakh mobiles, with approximately half traced and 55,160 phones recovered and returned.

Usage Procedure:

1. Obtain Duplicate SIM: The user must first get a duplicate SIM from their service provider.

2. File a Police Complaint: A police complaint should be filed for the lost or stolen phone.

3. Report on Portal: Enter mobile details, police complaint information, address, and an alternate contact number on the portal (https://sancharsaathi.gov.in/).

System Functionality:

Alerts and Coordination: Once reported, the system alerts relevant police/cybercrime stations and telecom service providers.

Traceability: The platform facilitates faster traceability by alerting the network whenever the old SIM or mobile is used.

Regional Data:

Highest Reports:Delhi tops the list with 4,40,618 reported cases, followed by Karnataka with 1,68,296 cases.

Sanchar Saathi represents a significant step in leveraging technology for public service, providing a streamlined and effective solution for mobile theft and loss.


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