UPI123Pay: Payment solution for feature phone users

  Apr 15, 2022

UPI123Pay: Payment solution for feature phone users

Q What is the context  ?

A The Reserve Bank of India has launched a new Unified Payments Interface (UPI) payments solution for feature phone users dubbed ‘UPI123Pay’.

Q What is UPI?

Q What is UPI123Pay?

Q What is  ‘Digisaathi’ ?

Q Why UPI123Pay was created?

Q How will users make payments without internet?

A The new UPI payments system offers users four options to make payments without internet connectivity:

  1. Interactive Voice Response (IVR): Users would be required to initiate a secured call from their feature phones to a predetermined IVR number and complete UPI on-boarding formalities to be able to start making financial transactions like money transfer, mobile recharge, EMI repayment, balance check, among others.
  2. App-based functionality: One could also install an app on feature phone through which several UPI functions, available on smartphones, will be available on their feature phone, except scan and pay feature which is currently not available.
  3. Missed call facility: The missed call facility will allow users to access their bank account and perform routine transactions such as receiving, transferring funds, regular purchases, bill payments, etc., by giving a missed call on the number displayed at the merchant outlet. The customer will receive an incoming call to authenticate the transaction by entering UPI PIN.
  4. Proximity sound-based payments: One could utilise the proximity sound-based payments option, which uses sound waves to enable contactless, offline, and proximity data communication on any device.

Q How do UPI payments through sound work?

Q Is payment through sound secure?