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  May 16, 2023


Q What is Fincluvation?

  • Fincluvation will be a permanent platform of IPPB to co-create inclusive financial solutions with participating start-ups.
    • IPPB and Department of Post (DoP) collectively serve close to 430 million customers through post offices and at their doorsteps via more than 4,00,000 Post Office employees and Gramin Dak Sevaks - making it one of the largest and most trusted postal networks in the world.
  • It is an Industry first initiative to create a powerful platform to mobilize the start-up community towards building meaningful financial products aimed at financial inclusion.
  • Startups are encouraged to develop solutions aligned with any of the following tracks:
    • Creditization - Develop Innovative & Inclusive credit products aligned with the use cases of target customers and take them to their doorsteps through Postal network.
    • Digitization - Bring convenience through convergence of traditional services with Digital Payment Technologies such as making the traditional Money Order service as Interoperable Banking service.
    • Market Led Solution - Any Market-led solutions that can help solve any other problem relevant to IPPB and/or DoP in serving the target customers.
  • Fincluvation mentors will work closely with the startups to tweak products to the customer needs and align the go-to-market strategies with operating models of IPPB and DoP.


Q What is the Need of Fincluvation in India?

  • To Grab New Opportunities: Intersection of technology with financial services coupled with traditional distribution networks is opening up a new set of business opportunities.
  • To Increase User Experience: Conventional model of technology procurement led product creation by banks often lacks value in user experience leaving a huge gap between customer expectations and service delivery.
  • Failure of Traditional Technologies: Traditional technology firms fail to meet the service expectations of customers with a deficit of ownership in product creation. Indian citizens have varied and complex needs that need careful thought, empathetic product design, and rapid prototyping among users.


Q What is India Post Payments Bank?

  • IPPB was launched by the Prime Minister in 2018 with 100% equity owned by the Government of India.
  • It is a payments bank of the Indian postal department which works through a network of post offices and nearly 4 lakh postmen. It is governed by the Reserve Bank of India (RBI).
  • The bank has been set up with the vision to build the most accessible, affordable and trusted bank for the common man in India. The fundamental mandate of IPPB is to remove barriers for the unbanked and under-banked and reach the last mile.
  • IPPB is committed to providing a fillip to a less cash economy and contribute to the vision of Digital India.


Q What is Financial Inclusion?

  • Financial inclusion is the process of ensuring access to appropriate financial products and services needed by individuals and businesses including vulnerable groups such as weaker sections and low-income groups at an affordable cost in a fair and transparent manner by mainstream institutional players.


Q What are Some other Initiatives for Financial Inclusion?

  • Pradhan Mantri Mudra Yojana,
  • Stand-Up India Scheme
  • Pradhan Mantri Jeevan Jyoti Bima Yojana
  • Pradhan Mantri Suraksha Bima Yojana
  • Atal Pension Yojana
  • Pradhan Mantri Jan Dhan Yojana